AGS Health Walk-in Drive for Freshers (AR Caller – International Voice Process)
Company : AGS Health
AGS Health is a global leader in healthcare revenue cycle management (RCM).
The company delivers analytics-driven, technology-enabled solutions to help U.S. hospitals and healthcare providers improve their billing, collections, and financial performance.
Founded with a mission to blend healthcare domain expertise with cutting-edge analytics, AGS Health provides services such as medical billing, coding, accounts receivable (AR) management, and custom analytics.
With thousands of employees across India and the U.S., AGS Health is known for:
-
A strong training ecosystem for freshers
-
Employee-friendly policies and benefits
-
A culture emphasizing quality, accuracy, and compliance
Job Details – AR Caller (International Voice Process)
| Category | Details |
|---|---|
| Company | AGS Health |
| Role | Trainee Process Associate – AR Caller |
| Process | International Voice (Healthcare RCM) |
| Experience | Fresher (0 years) |
| Eligibility | Graduates – BBA, B.Com, B.A, BCA, B.Sc (Physics, Chemistry, CS, Maths), Batch: 2020–2025 |
| Not Eligible | Diploma / B.E. / B.Tech / M.E. / M.Tech |
| Work Mode | On-site (Ambattur / Kandanchavadi, Chennai) |
| Shift | U.S. Night Shift (5:30 PM – 2:30 AM or 7:00 PM – 4:00 AM) |
| Week Offs | Saturday & Sunday fixed |
| Transport | Two-way cab facility within limits |
| Salary | Not disclosed (Competitive with performance incentives) |
| Openings | 200 positions |
| Contact | Aishwarya – 7338950238 |
| Venue | Prince Infocity II, 1st Floor, Door No:141, Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai – 600096 |
| Walk-in Dates | 28th Oct – 1st Nov 2025, 10:00 AM – 12:00 PM |
Roles & Responsibilities
-
Make outbound calls to U.S. insurance companies for claim follow-up and AR resolution.
-
Analyze denied or pending claims and determine the next course of action (payment, appeal, resubmission, or adjustment).
-
Document call outcomes accurately in the billing system.
-
Ensure high productivity and meet SLA & quality benchmarks.
-
Identify recurring issues and report them to the supervisor.
-
Follow company policies and procedures (P&Ps) and adapt to process updates.
Skills Required
-
Excellent verbal and written communication in English
-
Good analytical and logical reasoning
-
Comfortable working in night shifts (U.S. timings)
-
Basic understanding of MS Office tools
-
Confidence and professionalism on phone calls
Interview Process
-
HR Interview
-
Online Grammar & Aptitude Test
-
Versant Test – Language Assessment
-
Operational/Technical Round
Benefits
-
Fixed weekend offs (Sat–Sun)
-
PF, ESI, Gratuity, and Health Insurance
-
Performance-based bonus
-
Free two-way cab transport
-
On-the-job training and career growth opportunities