Infosys BPM Walk-In Drive (Mysore) job posting
Walk-In Drive – S&F Order Management
Company: Infosys BPM Ltd.
Location: Mysore, Karnataka
Interview Details
-
Date: 23rd August 2025 (Saturday)
-
Reporting Time: 9:30 AM – 11:00 AM (Entry not allowed post 11:30 AM)
-
Rounds:
-
Aptitude Assessment – 10:00 AM to 12:00 PM
-
Ops Screening (F2F Interview) – 12:30 PM to 4:00 PM
-
-
Venue:
Infosys BPM Ltd., Gate 2,
No. 350, Hebbal Electronics City,
Hootagalli, Mysuru, Karnataka – 570027
Job Link: Infosys BPM Careers
Eligibility & Requirements
-
Experience: 1 – 4 years (Customer Service / Order Management preferred)
-
Qualification: Any Graduate (Non-Computer Science background allowed)
-
Shifts: Rotational (including Night shifts)
-
Notice Period: Immediate – 30 days
-
Skills Required:
-
Strong communication (English – written & verbal)
-
Customer service & order management experience
-
Problem-solving, attention to detail & multitasking
-
MS Office proficiency
-
Documents to Carry
-
2 Copies of Updated Resume
-
PAN Card (Mandatory for assessment) / Passport
-
Face Mask
-
Candidate ID mentioned on resume
Key Responsibilities
-
Manage order-related inquiries (tracking, shipping, delivery issues)
-
Provide customer service (phone, email, chat)
-
Investigate and resolve discrepancies (missing/damaged items)
-
Coordinate with internal teams (warehouse, shipping)
-
Handle escalations and customer complaints
-
Suggest process improvements for better efficiency
-
Accurate data entry and order records
About Infosys BPM
Infosys BPM (Business Process Management), a subsidiary of Infosys Ltd., provides end-to-end outsourcing services in customer service, finance & accounting, HR, and more. Known for its global presence and career growth opportunities, Infosys BPM continues to be one of the top BPM employers in India.