HCLTech  Walk-In  Drive for AR Callers | Chennai

HCLTech || Walk-in Drive for AR Callers || Sholinganallur, Chennai

HCLTech is conducting a walk-in drive on 18th & 19th September 2025 at its Sholinganallur campus for the role of AR Caller. This is an excellent opportunity for professionals with 1–4 years of RCM/DME experience to join a leading global technology company. Candidates with strong communication skills and expertise in US healthcare processes are encouraged to apply.

Experience: 1 – 4 years
Salary: Not Disclosed
Location: Chennai (Sholinganallur)
Openings: 1

Job Highlights

• Experience: 1 – 4 years in RCM/DME

• Shift: US Shifts (Night)

• Work Mode: Work from Office

• Location: HCLTech, ELCOT SEZ, Sholinganallur, Chennai

Job Responsibilities

• Make outbound calls to insurance companies/end customers for eligibility verification, authorization, and claim information.

• Handle inbound calls, addressing inquiries, payments, and complaints with first-call resolution.

• Update and manage customer interactions daily using workflow systems.

• Ensure compliance with US healthcare guidelines and internal process policies.

• Achieve performance metrics (KPI, SLA, quality standards).

• Collaborate with teams to enhance process efficiency.

Required Skills & Competencies

• Strong verbal and written communication (neutral accent, US culture adaptability).

• Active listening, empathy, and customer service orientation.

• Good typing and data entry skills.

• Ability to multi-task and work in a fast-paced environment.

• Team player with problem-solving and process improvement mindset.

Eligibility

• Education: Graduation (any stream)

• Experience: Minimum 12–24 months in international voice processes, preferably AR calling, patient handling, or provider/DME domain.

Walk-in Interview Details

Date: 18th & 19th September 2025
Time: 10:30 AM – 2:30 PM
Venue:
HCLTech, SEZ Tower 4,
138, 602/3, Medavakkam High Road,
ELCOT SEZ, Sholinganallur, Chennai – 600119

POCs: Jefferson / Yuvapriya

Role & Department

• Role: AR Caller (Voice Process)

• Department: Customer Success, Service & Operations

• Industry: IT Services & Consulting

• Employment Type: Full Time, Permanent