Accenture HR Service Delivery Associate (Voice) Walk-in Drive:
Accenture Mega Walk-in Drive | HR Service Delivery Associate (Voice) | 26th Sept 2025 | Mumbai
Accenture is hiring dynamic professionals for the HR Service Delivery Associate – Voice role. This is an excellent opportunity for graduates with 1–5 years of experience to build a rewarding career in HR operations and customer support. Candidates with strong communication skills, flexibility to work night shifts, and passion for service excellence are encouraged to apply.
Walk-in Interview Details
Company: Accenture
Role: HR Service Delivery Associate – Voice
Experience: 1 – 5 years
Openings: 50
Location: Mumbai (Suburban & All Areas)
Date: 26th September 2025
Time: 11:00 AM – 4:30 PM
Venue:
MDC2B, Ground Floor, Godrej Boyce Complex,
Off LBS Marg, Vikhroli (West),
Mumbai, Maharashtra – 400079
Contact Person: Azlifa Mulla
Job Highlights
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Shift Timings: Night Shift (5:00 PM – 5:00 AM window) with 2 Week-offs.
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Mode: Work from Office.
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Qualification: Any Graduate.
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Transport: Two-way cab facility (within Accenture transport boundary).
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Salary: ₹1 – 5.5 LPA.
Key Responsibilities
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Handle inbound calls/emails and log cases in the system.
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Provide Tier 2 customer support with focus on 100% resolution.
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Assist candidates with recruitment-related processes.
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Guide employees on self-service HR portals.
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Ensure GDPR compliance and follow escalation procedures.
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Contribute to team success through collaboration and adherence to SLAs.
Skills & Requirements
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Excellent verbal & written communication.
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Strong problem-solving and attention to detail.
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Ability to work under pressure and in rotational shifts.
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Quick learner with good technical aptitude.
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Proficient in tools like ServiceNow, ERP systems, MS Office.
Role: HR Operations – Other
Industry: IT Services & Consulting
Department: Human Resources
Employment Type: Full-time, Permanent
Join Accenture and grow your HR career with a global leader in consulting and technology.