Omega Healthcare Walk-In Interview for Customer Support Executive (Voice Process)
Omega Healthcare invites talented professionals to join our dynamic Customer Support team in Bengaluru. This walk-in opportunity is ideal for individuals with excellent communication skills and prior experience in voice processes. Enjoy a collaborative work environment, fixed night shifts, and opportunities for learning and growth with one of India’s leading healthcare outsourcing organizations.
Walk – In Details:
Location: Bengaluru
Experience: 1 – 4 years
Salary: ₹1.5 – 3.25 LPA
Walk-in Dates: 6th October – 12th October
Time: 11:00 AM – 5:30 PM
Venue: No. 33, NAL Wind Tunnel Road, Murgehpalya, Bengaluru – 560017
Contact: Janifer R (7090082451)
Job Description
We are hiring Customer Support Executives (Voice Process) to handle inbound and outbound calls professionally and efficiently. Candidates with experience in international or domestic voice processes are encouraged to apply.
Key Responsibilities
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Handle inbound/outbound calls, emails, and chats professionally.
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Provide accurate information on products, services, and company policies.
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Resolve customer queries and escalate complex issues when necessary.
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Maintain detailed records of customer interactions and resolutions.
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Ensure customer satisfaction through timely communication and follow-ups.
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Collaborate with internal teams to resolve service-related issues.
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Meet performance metrics such as response time, resolution rate, and CSAT.
Required Skills & Qualifications
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Bachelor’s degree or equivalent (preferred, not mandatory).
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10 months to 3 years of experience in customer support or client servicing (with valid documents).
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Excellent English communication (verbal & written).
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Strong listening, problem-solving, and multitasking skills.
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Ability to stay calm and empathetic under pressure.
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Basic computer proficiency; knowledge of CRM tools is an advantage.
Key Competencies
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Customer-centric attitude
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Positive and professional demeanor
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Strong time management
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Team player with accountability
Perks & Benefits
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Fixed night shift (Monday to Friday)
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Cab facility (Pick-up & Drop)
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Attractive salary + incentives
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Training and career growth opportunities
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Supportive and collaborative workplace
Note:
Please mention “Janifer R – HR” on top of your resume when attending the interview.
For entry or gate pass, show this job post or contact Janifer at 7090082451 (Call/WhatsApp)