Genpact Content Moderation Walk-In Drive
Kolkata Walk-In Drive for Content Moderation Roles – 13th October 2025
Company: Genpact
Work Location: Hyderabad (Walk-in Venue: Kolkata)
Experience: 0 – 2 Years
Salary: Not Disclosed
Date: 13th October 2025 (Monday)
Time: 11:00 AM – 3:00 PM
Venue:
ICA Edu Skills, 2nd Floor, 4, Brabourne Road,
Near Tea Board Bus Stand, Radha Bazar, Lal Bazar, Dalhousie,
Kolkata, West Bengal 700001
Genpact is conducting a walk-in drive in Kolkata for Content Moderation roles, offering an opportunity to join its tech-driven, AI-led operations team. Ideal for fresh graduates or candidates with up to two years of customer service experience, this role focuses on ensuring safe and high-quality digital content while delivering excellent customer support in a global work environment.
Job Highlights
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Work Location: Hyderabad (Work from Office only)
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Experience: 0–2 years (Customer Service experience preferred)
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Any Graduate (Except Law/Diploma)
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Flexible with 24/7 shift schedule
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Must handle content review and moderation responsibly
Key Responsibilities
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Review and moderate online content as per guidelines
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Identify and escalate sensitive or policy-violating material
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Maintain accuracy and uphold content quality standards
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Provide exceptional customer service to users
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Analyze trends and contribute to continuous process improvement
Qualifications
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Any Graduate (Except Law/Diploma)
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Strong communication and analytical skills
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Ability to work with sensitive or explicit content
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Experience in customer service (preferred but not mandatory)
Documents to Carry
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3 copies of updated resume
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Original and 2 photocopies of Aadhar card
Why Join Genpact?
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Be part of a global AI and digital innovation leader
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Career growth through continuous learning and mentorship
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Inclusive and values-driven workplace
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Opportunity to work on global content operations
Department: Customer Success, Service & Operations
Role: Content Moderator / Customer Support
Industry Type: BPM / BPO
Employment Type: Full-Time, Permanent
