Wipro Walk-in Drive – UK Insurance Blended Process
Date: 31st October 2025
Time: 11:30 AM – 2:00 PM
Venue:
Wipro Building, Lower Ground to 5th & 12th Floor,
Tower II, Candor TechSpace, IT/ITES SEZ,
Sector 48, Tikri, Gurgaon, Haryana – 122001
Contact: Sandeep
About the Company
Wipro Limited (NYSE: WIT) is a leading global information technology, consulting, and business process services company with a workforce of over 170,000 employees across 175+ cities and 6 continents.
The company provides end-to-end solutions leveraging deep domain expertise, emerging technology centers of excellence, and a client-centric delivery model.
Wipro is recognized globally for its innovation, sustainability initiatives, and commitment to integrity, serving clients across industries like BFSI, Healthcare, Retail, Manufacturing, and Technology.
Job Overview
Position: UK Insurance Blended Process (Voice & Non-Voice)
Role Type: Full-Time, Permanent
Industry: BPM / BPO
Department: Customer Service, Operations & Support
Experience: 0–4 years (Freshers Eligible)
Work Location: Gurgaon, Haryana
Job Responsibilities
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Handle customer queries for UK-based Insurance processes through voice and email/chat channels.
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Provide accurate and timely administrative support within set process guidelines.
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Respond to customer inquiries, analyze information, and escalate complex issues as needed.
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Record all transactions and customer interactions accurately in CRM systems.
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Identify and suggest process improvement opportunities.
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Make outbound calls to clients or stakeholders as per defined protocols.
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Maintain high standards of communication quality and adherence to UK insurance compliance norms.
Eligibility Criteria
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Qualification: Graduate or Postgraduate (Any stream – Technical/Non-Technical).
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Technical graduates (BE/B.Tech) must have minimum 6 months of international voice experience.
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Experience: 0–6 months in back-end or BPO processes (preferably in Pension, Life Insurance, Superannuation, Retirement Services, or BFSI domains).
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Skills Required:
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Excellent English communication (written & verbal).
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Neutral accent and call management ability.
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Knowledge of UK Insurance/Retirement industry preferred.
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Documents Required:
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Passport or Voter ID (mandatory)
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All semester original mark sheets (for verification)
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Work Details
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Shift Timing: UK Shifts (12:00 PM – 12:00 AM window; 9.5-hour shift)
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Work Days: Monday to Friday (Sat–Sun fixed off)
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Transport: Drop facility provided
Key Skills
Customer Service | Blended Process | International Voice Support | Email & Chat Handling | UK Process | Insurance Operations | Communication Skills | BPO Operations