HCLTech and the Mega Walk-in Drive for Freshers (Voice Process – Process Associate / Associate)
Company Introduction – HCLTech
HCLTech is a leading global technology company with a strong presence in over 60 countries and a workforce of more than 226,000 employees. Headquartered in Noida, India, HCLTech delivers world-class digital, engineering, cloud, and AI solutions to clients across diverse industries.
With consolidated revenues of $14.2 billion (as of September 2025), HCLTech is recognized as one of the top IT service providers in the world.
The company serves key industries, including:
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Financial Services
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Manufacturing
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Life Sciences & Healthcare
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Telecom & Media
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Retail & Consumer Goods (CPG)
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Public Sector and Technology Services
HCLTech stands for innovation, integrity, and inclusivity, creating technology-driven solutions that help clients transform their businesses. It is also highly rated as an employer of choice, especially for women in technology and fresh graduates looking to begin a stable, long-term IT career.
Job Details – Process Associate / Associate (Voice Process)
Job Location:
HCLTech – ETA Techno Park, Navalur, Chennai, Tamil Nadu
Walk-in Interview Details:
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Dates: 31st October – 1st November 2025
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Time: 10:00 AM – 2:00 PM
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Venue:
HCLTech, Special Economic Zone 33,
ETA Techno Park, Rajiv Gandhi Salai, Navalur,
Chennai, Tamil Nadu – 600130 -
Contact Person: Pradeep
Position:
Process Associate / Associate (Voice Process)
Department:
Customer Success, Service & Operations
Industry Type:
IT Services & Consulting
Employment Type:
Full Time – Permanent
Eligibility Criteria:
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Qualification: B.Sc, B.Com, BBA, MBA, M.Com, BCA (2024 & 2025 batches only)
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NOT Eligible: B.E / B.Tech candidates
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Experience: Freshers only (0 years)
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Backlogs: Not allowed (must have clear academic record)
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Must possess proper relieving documents if previously employed.
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Excellent English communication skills required.
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Must be willing to work from office (Chennai location).
Shift Details:
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Shift Type: US Shifts (Night Shift)
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Work Days: Monday to Friday
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Weekends Off: Saturday & Sunday
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Transportation: Company-provided pickup & drop facility
Salary:
(Not disclosed officially) — expected range for freshers in HCL Voice Process roles is typically ₹2.5 – ₹3.5 LPA depending on performance and role fit.
Documents to Carry for Interview:
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Updated Resume
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Government ID Proof (Aadhar/PAN)
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Educational Certificates (Mark sheets & Provisional Degree)
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Recent Passport-size Photograph
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Any previous relieving/experience letters (if applicable)
Role Overview:
As a Process Associate / Voice Associate, you will be responsible for handling customer interactions and support through voice-based communication channels.
Key Responsibilities:
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Handle inbound and outbound calls for customer queries.
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Deliver accurate and timely resolutions to client issues.
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Maintain customer satisfaction through effective communication.
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Record and update customer information in internal systems.
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Collaborate with internal teams for issue escalation and resolution.
Skills Required:
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Excellent spoken English and interpersonal communication.
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Basic computer and MS Office knowledge.
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Ability to work night shifts comfortably.
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Strong listening, empathy, and problem-solving skills.
Why Join HCLTech?
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Opportunity to start your career with a global IT leader.
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Structured training and mentoring programs for freshers.
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Exposure to international clients and business operations.
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Supportive work culture with growth and learning opportunities.
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Competitive benefits including transportation and weekends off.
