Wipro Walk-in Drive for Customer/Seller Support (Experienced) at Gopanpally, Hyderabad
Wipro Limited (NYSE: WIT) is a leading global information technology, consulting, and business process services (BPS) company.
Founded in 1945, Wipro is one of India’s top IT giants and a trusted partner for enterprises worldwide. The company provides digital transformation, cloud, AI, and BPO services to clients across industries.
Company Highlights:
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Headquarters: Bengaluru, India
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Global presence: 175+ cities across 6 continents
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Workforce: Over 170,000 professionals
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Industry focus: Banking, Healthcare, Telecom, Retail, Manufacturing, and Technology
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Core Values: Integrity, Customer Success, Innovation, Sustainability
Wipro is renowned for its strong corporate ethics, employee-friendly policies, and excellent training programs, making it a preferred employer in the IT and BPO industry.
Job Details
Location:
Wipro Limited – Gopanpally Development Center (GPY)
Survey No.124 & Part of 132/P, SEZ, Gopanpally, Osman Nagar,
Hyderabad, Telangana – 501301
Walk-in Drive Details:
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Dates: 3rd November – 7th November 2025
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Time: 9:30 AM – 11:30 AM
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Venue: Wipro Gopanpally Campus
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Openings: 25 positions
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Applicants so far: Less than 10 (Good opportunity for early applicants!)
Experience Required:
1 – 2 years of experience in International BPO / Customer Support / Seller Support
Salary:
Not disclosed (competitive pay; depends on experience and communication skills)
Eligibility Criteria:
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Education: Graduation is mandatory (any stream)
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Experience: Minimum 1 year in International Voice Process or Seller Support
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Immediate joiners only
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Strong English communication skills (both verbal and written)
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Comfortable working in rotational shifts, including US shifts (night shifts)
Roles & Responsibilities:
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Handle international customer interactions via calls, chat, and email.
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Resolve queries related to products, services, and orders.
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Provide professional and timely support to sellers and customers.
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Maintain detailed records of customer interactions in CRM tools.
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Meet process-specific KPIs like response time, first-call resolution, and quality scores.
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Identify recurring issues and suggest improvements for better customer satisfaction.
Key Skills Required:
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Excellent verbal and written English communication
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Strong customer service and problem-solving abilities
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Basic understanding of CRM systems and email/chat handling
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Adaptability to rotational and night shifts
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Positive attitude and strong interpersonal skills
Documents to Carry for the Walk-in:
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Updated Resume (Hard Copy)
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Last 3 months’ Pay Slips
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Relieving Letter / Experience Certificate
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Graduation Certificate or Consolidated Marksheet
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Passport-size Photograph (Recent)
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Original Aadhar Card (Mandatory)
Why Join Wipro?
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Opportunity to work with a global brand in customer operations.
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Career progression into quality, training, or supervisory roles.
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5-day working week with rotational offs.
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Diverse international client exposure.
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Access to Wipro Learning Academy and certifications.
Summary :
| Criteria | Details |
|---|---|
| Company | Wipro Ltd. |
| Role | Customer Support / Seller Support |
| Experience | 1 – 2 years |
| Location | Gopanpally, Hyderabad |
| Shift | Rotational (US Shifts) |
| Walk-in Dates | 3rd – 7th Nov 2025 |
| Time | 9:30 AM – 11:30 AM |
| Openings | 25 |
| Education | Graduation Mandatory |
| Contact | TA Team (on-site HR) |
Career Growth Path:
Customer Support Executive → Senior Executive → SME → Team Lead → Manager (Operations/Training/Quality)
