Accenture Walk-In Drive – International Customer Support (Voice Process, Gurugram)
Walk-In Drive – International Customer Support (Voice Process)
Company: Accenture
Location: Gurugram, Haryana
Openings: ~100
Interview Details
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Date: 23rd August 2025 (Saturday)
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Time: 10:00 AM – 4:00 PM
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Venue:
Tower-9, Ground Floor,
Unitech Infospace, Sector-21,
Dundahera, Gurugram – 122001
Contact Persons: Shefali / Akash / Ashish
Eligibility
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Experience: 1 – 4 years in International Voice Process
No freshers allowed -
Education: Graduate / Undergraduate (any stream)
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Skills Required:
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Strong communication skills (English)
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Adaptability & flexibility
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Problem-solving skills
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Ability to work under pressure
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Quick learner
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Job Details
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Role: Customer Support – International Voice (Escalations & Queries)
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Department: Customer Success, Service & Operations
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Industry: IT Services & Consulting
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Employment Type: Full Time, Permanent
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Shifts: Rotational (including night shifts)
Responsibilities
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Manage & resolve customer queries for international clients
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Handle escalations and complaints ensuring best resolutions
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Close complaints/faults within defined SLA
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Work as an individual contributor within a team setup
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Follow structured guidelines for problem-solving
Why Accenture?
Accenture is among the world’s largest IT services & consulting firms, providing strong career growth opportunities in international support, client handling, and process transformation roles.