Axis Bank – Walk-In Interview (Phones Officer, Mumbai):
Job Details
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Company: Axis Bank
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Role: Axis Phones Officer (Customer Support – Voice Process)
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Experience: 0 – 2 years (Freshers eligible)
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Salary: ₹1 – ₹4.5 LPA
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Work Location: Vile Parle, Mumbai
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Employment Type: Full-Time, Permanent
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Industry: Banking
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Department: Customer Success, Service & Operations
Walk-In Interview Details
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Date: 29th August 2025
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Time: 10:30 AM – 3:30 PM
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Venue/Contact:
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Whatsapp CV to Ganesa HR – 8056659888
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Location: Axis Bank, Vile Parle, Mumbai
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Job Responsibilities
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Handle inbound calls from Axis Bank customers.
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Provide first-time resolution for customer queries.
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Deliver service with courtesy, accuracy, and compliance to banking guidelines.
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Cross-sell and up-sell Axis Bank products.
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Escalate unresolved issues to internal stakeholders.
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Meet call quality and process efficiency targets.
Candidate Profile
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Education: Graduate (completed – 2025 pass-outs not eligible without degree certificate).
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Freshers can apply (customer service/sales experience is a plus).
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Skills required:
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Excellent English communication (local language is an advantage).
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Ability to handle pressure and deadlines.
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Strong sales orientation.
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Teamwork & problem-solving attitude.
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Work Mode: Onsite (Mumbai, Vile Parle).
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Shifts: Rotational 24×7 (No night shifts for female employees).
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Weekly Offs: 2 rotational offs.
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Cab Facility: Not provided.
This is a great fresher-friendly opportunity to start a career in the banking customer support domain with Axis Bank, while also gaining exposure to cross-selling and sales.