HCL Tech’s Walk-In Drive for Email & Chat Support on 26th Sep’2025
Kickstart Your Career with HCLTech – Email & Chat Support Walk-In Drive!
HCLTech is inviting dynamic graduates and postgraduates to join its Email & Chat Support team. If you have excellent written and spoken English, strong organizational skills, and a passion for customer service, this is your chance to build a career with a leading global IT services company.
Walk-In Drive – Email & Chat Support
Company: HCLTech
Experience: 1 – 4 years
Salary: Not Disclosed
Openings: 1
Location: Noida, New Delhi, Gurugram
Interview Date: 26th September 2025
Timing: 11:00 AM – 3:00 PM
Venue:
HCL Technologies Ltd.
No. A 8 & 9, Sector 60,
Noida – 201301
Work Location: Gurugram
Contact Person: Navya
Key Responsibilities
-
Handle email & chat queries with accuracy and professionalism.
-
Manage order processing, inquiries, and client databases.
-
Validate order information and ensure compliance with policies.
-
Collaborate cross-functionally to resolve issues quickly.
-
Maintain high attention to detail and workflow efficiency.
-
Support order-to-cash processes across multiple products.
Required Candidate Profile
-
Qualification: Graduate / Postgraduate in any stream.
-
Must have excellent spoken & written English communication skills.
-
Strong email etiquette with a customer service focus.
-
Experience in Order Management preferred.
-
Willingness to work in 24/7 shifts.
-
Strong analytical, problem-solving, and organizational skills.
What to Bring for Walk-In
-
2 Updated Resumes
-
1 Passport size Photograph
-
1 Govt. ID Proof (PAN / Aadhaar)
Do not bring laptops, pen drives, or electronic devices.
Role Details
Role: Customer Success Associate
Industry: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education: UG: Any Graduate