HCLTech Walk-in Drive for AR Callers on 26th Sep’2025

HCLTech – Walk-in Drive for AR Callers | 26th Sept 2025 | Chennai

HCLTech, a global leader in IT services and consulting, is conducting a Walk-in Drive for AR Caller roles at its Sholinganallur campus. If you have experience in International Voice Process / RCM / DME, this is your chance to join a leading organization and grow your career in the healthcare support domain.

Walk-In Interview Details

• Date: 26th September 2025 (Friday)

• Time: 10:30 AM – 2:30 PM

• Venue: HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot SEZ, Sholinganallur, Chennai, Tamil Nadu – 600119

• Contact Persons (POC): Jefferson / Sobiya / Suriyapriya

Position Details

• Role: AR Caller (Voice / Blended)

• Experience: 1 – 4 Years (International Voice Process)

• Shift: US Shift Timings

• Work Location: ELCOT SEZ, Sholinganallur, Chennai

• Employment Type: Full Time, Permanent

• Industry: IT Services & Consulting

Job Summary

This role involves customer service support and collections through inbound and outbound calls in the US healthcare domain. Candidates should have at least 1 year of experience in RCM/DME.

Key Responsibilities:

• Make outbound calls to insurance companies/customers for eligibility verification, prior authorization, and information updates.

• Handle inbound calls to resolve queries, complaints, and payments at the first point of contact.

• Log, track, and process service requests as per KPIs and SLAs.

• Manage daily workflows, update records, and ensure compliance with US healthcare standards.

• Identify process improvement opportunities and contribute ideas.

Skills & Competencies

• Strong verbal & written communication skills (neutral accent).

• Familiarity with US culture and healthcare compliance.

• Active listening, empathy, and problem-solving skills.

• Good data entry and typing ability.

• Adaptable to fast-paced, dynamic work environments.

• Effective team player with multitasking ability.

Education & Experience

• Qualification: Graduation (any stream)

• Experience: 12–24 months in International Voice (Inbound/Outbound) process, preferably in AR Calling / Patient Handling / Provider / DME

 Note: Please carry an updated resume and a government-issued ID proof when attending the interview.