HCLTech Walk-in Drive for Associate / SME / Lead roles happening on 1st November 2025 at Hyderabad
HCLTech is a leading global technology company that delivers industry-leading digital, engineering, cloud, and AI solutions. Founded in 1976, HCLTech is part of the HCL Group and has grown into one of India’s top multinational IT companies.
Global Presence
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Headquarters: Noida, India
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Employees: 226,000+ professionals
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Countries: 60+
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Clients: 2,000+ across industries
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Revenue: Over US$13 billion (FY 2024)
HCLTech partners with global enterprises to deliver end-to-end digital transformation through services in cloud computing, artificial intelligence, data analytics, software engineering, infrastructure management, and business process services.
The company is consistently featured in the Fortune India 500 list and recognized for being a top employer globally, offering excellent career growth, learning, and employee-friendly policies.
Walk-In Drive Details
| Details | Information |
|---|---|
| Company | HCLTech |
| Positions | Associate / Analyst / SME / Lead |
| Experience Required | 2 – 7 years (depending on role) |
| Job Location | Hyderabad |
| Walk-in Date | 1st November 2025 (Saturday) |
| Time | 11:00 AM – 3:00 PM |
| Venue | Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081 |
| Contact Person | Ashish Durgapal |
| Openings | 20 |
| Applicants | 30+ (and increasing) |
Documents to Carry
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2 updated resumes
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1 passport-size photograph
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1 valid ID proof (Aadhar / PAN card)
Note: Do not carry laptops, pen drives, or electronic devices.
Salary:
Not disclosed (as per company norms, salary will depend on role and experience).
Typically, HCLTech offers competitive pay + performance bonuses + benefits.
Job Roles & Responsibilities
1. Associate / Analyst (Digital Marketing & Ads Support)
Experience: 1 – 3 years
Qualification: Any Graduate
Responsibilities:
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Manage and optimize digital advertising campaigns (Google Ads, etc.)
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Support clients by troubleshooting campaign and account issues.
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Provide technical and operational support for ad management systems.
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Review performance data and provide actionable insights.
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Communicate with clients via phone, email, or chat to resolve issues.
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Identify root causes and escalate issues when necessary.
Requirements:
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Strong understanding of digital advertising principles.
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Knowledge of ad campaign setup, optimization, and reporting.
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Basic knowledge of HTML / web editing is a plus.
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Excellent written and verbal English communication skills.
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Comfortable with rotational shifts (including night shifts).
2. Subject Matter Expert (SME) / Lead (AdWords Domain)
Experience: 3+ years
Qualification: Any Graduate (No undergraduate candidates)
Responsibilities:
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Handle billing, payment processing, and account management issues for AdWords clients.
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Manage campaign optimization and reporting for advertisers.
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Troubleshoot customer problems (e.g., fraud, account hijacking).
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Collaborate with internal teams to resolve complex escalations.
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Generate daily reports and ensure alignment with team goals.
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Mentor team members and ensure quality of support operations.
Requirements:
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Strong problem-solving and analytical skills.
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Expertise in Google AdWords / PPC campaigns.
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Excellent customer service and communication abilities.
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Ability to multitask and manage escalations effectively.
Work Environment
| Feature | Details |
|---|---|
| Shift Timings | Rotational (24/7 Support) |
| Working Days | 5 Days a Week |
| Week Offs | Fixed Saturday & Sunday Off |
| Work Mode | Work from Office |
| Transport | Two-way Cab Facility Provided |
Key Skills Required
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AdWords / Google Ads Management
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Online Advertising & Campaign Optimization
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Customer Service / Customer Support
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Ad Operations & Reporting
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Digital Marketing Knowledge
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Strong Communication & Problem-solving
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International Voice Process experience (preferred)
Eligibility Criteria
| Category | Requirement |
|---|---|
| Education | Any Graduate |
| Experience | 2 – 7 Years (Based on role) |
| Shift | Rotational |
| Work Mode | Onsite (HITEC City, Hyderabad) |
| Languages | Fluent English (mandatory) |
Perks & Benefits
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Competitive salary package
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Fixed weekends off
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Transport (pick-up and drop)
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Employee insurance & health benefits
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Global client exposure
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Learning and development programs through HCLTech Campus
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Great career progression within Digital Ads & Customer Experience domains
- Summary
| Criteria | Details |
|---|---|
| Company | HCLTech |
| Role | Associate / SME / Lead |
| Experience | 2 – 7 Years |
| Industry Type | ITES / BPO (Digital Marketing Domain) |
| Work Location | Hyderabad |
| Salary | Based on Experience (Competitive) |
| Walk-in Date | 1st November 2025 |
| Time | 11:00 AM – 3:00 PM |
| Venue | Ascendas IT Park, Phase 2, HITEC City, Hyderabad |
| Shifts | Rotational |
| Week Offs | Saturday & Sunday |
| Work Mode | Onsite |
| Contact | HR – Ashish Durgapal |
Career Growth Path
Associate → Analyst → SME → Team Lead → Operations Manager → Program Manager
