HDFC Bank – Walk-in for Virtual Relationship Banking (Ahmedabad):
HDFC Bank – Walk-in Drive
Role: Virtual Relationship Banking (VRM)
Openings: 10
Experience: 1 – 3 years (in customer engagement / relationship management preferred)
Location: HDFC Bank, 8th Floor, Himalaya Elanza, RTO Circle, Ahmedabad – 380027
Walk-in Dates: 8th – 9th September, 10:00 AM – 4:30 PM
Contact Person: Vikas Goplani
Employment Type: Full-time, Permanent
Job Highlights & Responsibilities
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Customer Engagement: Continuous engagement with mapped portfolio customers, accurate interaction capture.
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Call Handling & Query Resolution: Resolve queries as per defined service standards.
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Promote Digital Banking: Encourage customers to use digital platforms.
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Cross-Selling & Deepening Relationships:
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Products like Demat, Bill Pay, Advisory, TPP, Assets, Cards, etc.
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Profiling customers to pitch the right products.
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Complaint Management: Accurate logging & resolution.
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Retention & Attrition Control: Ensure portfolio stability.
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Monitoring Accounts: Track large transactions, closures, and ensure retention.
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Sales Achievement: Meet portfolio parameters & sales penetration goals.
Eligibility
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Education: Any Graduate
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Experience: 1–3 years (preferred in customer service, banking sales, or relationship management)
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Skills Needed:
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Strong communication & customer engagement skills
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Cross-selling & portfolio management capability
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Comfort with digital banking tools
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Industry & Department
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Industry Type: Banking
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Department: Sales & Business Development
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Role Category: Business Development / Pre-Sales