Lab Project Services Coordinator – Shape the Future of Clinical Research with IQVIA
Summary: IQVIA, a global leader in healthcare and clinical research, is seeking a highly motivated and detail-oriented Lab Project Services Coordinator to join our dynamic team. This role offers an exciting opportunity to contribute to the success of clinical trials, working closely with Project Managers and cross-functional teams in a fast-paced, innovative environment. If you possess a background in clinical research, healthcare administration, or a related field, and are eager to grow your career in the CRO industry, we encourage you to apply! This position is available in both Kochi and Bangalore, India.
About IQVIA
IQVIA is a world leader in using data, technology, advanced analytics and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
About the Role
As a Lab Project Services Coordinator, you will play a vital role in supporting the Project Manager throughout the entire clinical study lifecycle. This includes the initial study setup and planning phases, active execution and monitoring, and final study close-out activities. You will serve as a key point of contact, interacting with internal teams, investigator sites, clinical monitors, and sponsors, ensuring seamless communication and the delivery of high-quality project outcomes. Your contributions will directly impact the efficiency and success of clinical trials, making a difference in the advancement of healthcare.
Key Responsibilities
- Study Setup and Planning: Assist the Project Manager in preparing study documentation, establishing project timelines, and coordinating initial study setup activities.
- Documentation and Communication: Prepare detailed minutes of meetings, maintain accurate action logs, and create clear and concise laboratory instructions for participating sites.
- Laboratory Centralized Monitoring: Provide support for laboratory centralized monitoring activities, ensuring data integrity and adherence to protocol guidelines.
- Site Onboarding and Logistics: Manage the onboarding process for new investigator sites, including granting portal access, coordinating kit shipments, and addressing site inquiries.
- Data Tracking and Reporting: Track key study activities using reports and monitoring dashboards, identifying potential issues and escalating them to the Project Manager as needed.
- Issue Resolution and Escalation: Collaborate with various teams to resolve queries, address protocol-related issues, and effectively escalate critical problems to the appropriate stakeholders.
- Customer Communication: Serve as a primary point of contact for customer communication in the absence of the Project Manager, providing timely updates and addressing concerns.
- Audit and Inspection Support: Participate in audits, inspections, and study training sessions to ensure compliance with regulatory requirements and internal procedures.
- Study Close-Out Activities: Support the smooth completion of study close-out activities, including data reconciliation, archiving, and final report preparation.
Qualifications Required
- Bachelor’s degree in Life Sciences or a related field (preferred).
- A minimum of 1 year of experience in clinical research, healthcare, or the medical industry.
- Exceptional communication, multitasking, and organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
- Demonstrated ability to thrive in a fast-paced, timeline-driven environment.
- Strong problem-solving skills and a proactive approach to identifying and resolving issues.
- Ability to work independently and as part of a team.
- Knowledge of Good Clinical Practice (GCP) guidelines is a plus.
Why Join IQVIA?
At IQVIA, we offer a stimulating and rewarding work environment where you can:
- Gain Global Exposure: Work on diverse clinical research projects and interact with international teams.
- Develop Professionally: Access comprehensive training programs and mentorship opportunities to enhance your skills and advance your career.
- Enjoy a Flexible Work Culture: Benefit from a hybrid work model that promotes work-life balance.
- Collaborate with Experts: Work alongside talented and experienced professionals in a supportive team environment.
- Advance Your Career: Explore opportunities for career growth in clinical project management and CRO operations.
Ready to Make a Difference?
If you are a passionate and driven individual seeking a challenging and rewarding career in the clinical research industry, we encourage you to apply for the Lab Project Services Coordinator position at IQVIA. Join our team and contribute to the development of life-changing therapies and improved patient outcomes.