Accenture Walkin On 26 June For Customer Support Associate (Voice Process)

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services €” all powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. 

Vacancy details:

  • Post Name: Customer Support Associate (Voice Process)
  • Qualification: Any Graduation
  • Experienced: 0 years
  • Salary: 1.25-2.25 Lacs P.A.

Job Description: Greeting from Accenture Pvt. Ltd….!!!!

  • Location: Mumbai, Mumbai Suburban, Mumbai (All Areas)
  • Post of date:25/06/2024
  • Selection Process: The selection will be on the basis of Interview.

Walkin Interview Details:

Date: 26 June

Time: 11.00 AM – 3.00 PM

Venue: MDC2B, Ground Floor, Godrej Boyce Complex, Off Lbs Marg, Vikhroli (West), L. B. S. Marg, Vikhroli (W), Mumbai, Maharashtra 400079.

Contact – Azlifa/Ichhita/Shubham/linta 

Job description

Are you looking to build an extraordinary career in Customer Support Voice Process? What would you do? You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs, and accelerate sales cycles. The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks. The Customer Service Management team focuses on managing the organization’s interaction with current and potential customers. The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention and ultimately driving sales growth. The team is also responsible for improving business relationships with customers. What are we looking for?

  • Adaptable and flexible
  • Ability to work well in a team
  • Commitment to quality
  • Process-orientation

Role & responsibilities:

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Your expected interactions are within your own team and direct supervisor.
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
  • The decisions that you make would impact your own work.
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
  • Please note that this role may require you to work in rotational shifts

Job Location: Mumbai (Vikhroli) (Current location – Mumbai mandatory)

Qualifications: Any Graduation.

Experience: any Graduate freshers.

Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).

If you, or a friend, match this requirement,

please send in resume to jobs_customersupport@accenture.com We look forward to welcome you to the Accenture family!