April 19, 2024

Hiring for Genpact Mega Walkin Drive for Technical Voice Support (Hindi and English) on18th December 2023

Genpact Walk In Interview 2023.Genpact Notification full details below..Interested and eligible candidates can attend interview on scheduled time and venue.We at Genpact believe that medical treatment should be patient-centric and value-oriented. To achieve this we have established 3 fundamental pillars at Genpact: superior patient experience, quality and value-based care..

Vacancy details:

  • Department: Voice / Blended
  • Qualification: Any Graduate
  • Experience: 0 – 3 years
  • Salary: Not Disclosed by Recruiter

Job Description: Greeting From Genpact !!!!!

Important Details :

Job Location: Hyderabad/ Secunderabad,Telangana

Post of date:15/12/2023

Selection Process: The selection will be on the basis of Interview.

Mode of Interview: Face to Face interview

Interview Rounds of Interview: HR

Walkin Interview Details:

  • Walkin interview Date: 18th December 
  • Walkin Interview Time: 11.00 AM – 12.30 PM
  • Walkin Interview Venue:Genpact 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Were harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, were calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Genpact Mega Walkin Drive for Technical Voice Support (Hindi & English) on18th December 2023

Venue: Genpact 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039

Date:18th December 2023

Time: 11:00 AM – 12:30 PM

Location: Hyderabad

Shifts: Flexible with any shift

Inviting applications for the role of Process Associate- Technical Voice Support (Hindi&English)

Role & Responsibilities:

  • Respond to the customer queries & issues in timely manner
  • Provide solution to the customer basis the available help articles and within the policies
  • Replicate customers issue and report necessary bugs/suggestions/ideas
  • Provide excellent services to the customers
  • Work closely with internal departments to provide the required information/support to the customer
  • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Maintain a deep understanding of client process and policies
  • Upskill to enhance the knowledge time to time and offer support
  • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Qualifications we seek in you Minimum qualification

  • Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
  • Freshers are eligible
  • Fluency in Hindi and English language is mandatory

Preferred pre-requisites:

  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Note: Please carry below documents with you:

1. 3 copies of updates resume

2. 3 Passport size photographs

3. Original Aadhar card

4. 2 copies of Aadhar card

5. Pay slip (if applicable)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit http://www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.


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