Job Summary
* Position: Medical Device Complaint Investigator
* Experience Required: 2 to 7 years
* Education: B. Pharma or B. Sc (Life Sciences)
* Location: Walk-in interviews available in Hyderabad and Pune
* Shift Requirement: Must be comfortable with rotational shifts
* Joining Status: Immediate joiners preferred
Job Overview
We are currently seeking dedicated and detail-oriented professionals to join our team as Medical Device Complaint Investigators. In this critical role, you will be responsible for evaluating, documenting, and investigating complaints related to medical devices to ensure patient safety and product quality compliance. We are looking for individuals with a strong background in life sciences or pharmacy who possess a deep understanding of regulatory requirements and quality management systems.
Key Responsibilities
As a Medical Device Complaint Investigator, your daily tasks will involve:
* Conducting thorough investigations into product complaints, identifying root causes, and documenting findings in accordance with regulatory standards.
* Maintaining detailed records of all investigations, ensuring accuracy, timeliness, and compliance with internal protocols.
* Applying your expertise in risk management to assess the severity and impact of reported issues.
* Utilizing your knowledge of Corrective and Preventive Actions (CAPA) to recommend solutions that prevent future occurrences.
* Collaborating with cross-functional teams to ensure that all complaint handling processes remain in alignment with industry regulations.
* Communicating effectively with stakeholders regarding investigation status and outcomes.
Required Skills and Qualifications
To be considered for this role, candidates must meet the following criteria:
* Educational Background: A Bachelor’s degree in Pharmacy (B. Pharma) or a Bachelor’s degree in Science (B. Sc) with a specialization in Life Sciences.
* Professional Experience: 2 to 7 years of relevant experience in a similar field, preferably within the medical device industry.
* Technical Proficiency: Extensive knowledge of Risk Management, CAPA, and complaint investigation procedures is mandatory.
* Communication: Excellent command of the English language, both written and verbal, as this role requires clear documentation and inter-departmental collaboration.
* Workplace Readiness: Candidates must be prepared to work from the office full-time and must have the flexibility to work in rotational shifts.
* Availability: Priority will be given to candidates who can join immediately.
Walk-in Interview Details
We are hosting walk-in interviews at two locations. Please ensure you attend at the venue closest to you during the specified dates and times.
Hyderabad Location
Date: 7th April – 9th April
Time: 11:00 AM – 12:30 PM
Venue: Tower 4, 1st floor, A-Wing, STPI, Survey No. 203/1, No. 64, Manikonda, Hyderabad – 500089
Contact Person: Pavan Kumar
Pune Location
Date: 7th April – 10th April
Time: 11:00 AM – 12:30 PM
Venue: Unit 2, Plot No 31, Hinjewadi Phase 2, Rajiv Gandhi Info Tech Park, Pune, Maharashtra, 411057
Contact Person: Varsha
Application Instructions
If you meet the requirements outlined above, we invite you to attend the walk-in drive. Please bring the following documents with you:
* A printed, updated copy of your Curriculum Vitae (CV).
* A valid original government-issued identification card (e.g., Aadhar card, PAN card, etc.).
Please ensure that your CV is clean, professionally formatted, and clearly states your previous work experience and educational background. Upon arrival, please inform the representative of your presence for the Medical Device Complaint Investigator position.
We look forward to meeting passionate professionals who are committed to upholding the highest standards of quality in the medical device sector. If you are ready to take the next step in your career and contribute to a team focused on safety and innovation, we encourage you to join us for an interview during the scheduled dates. Please note that all candidates must be ready to work from the office and commit to the shift requirements as outlined. We value candidates who bring a proactive approach to problem-solving and a meticulous eye for detail.